Suzanne W Stout

Review of The Human Solution

I purchased two chairs from Human Solution in 2011...

I purchased two chairs from Human Solution in 2011.The Liberty Chair and my much loved, Freedom Chair. Purchasing both chairs was very easy,straight forward and communication was professional, timely and helpful. The chairs arrived as scheduled and they were in perfect condition. When the right arm of my Freedom chair cracked a few weeks ago, I contacted Human Solution, and Jonathan of customer relations immediately got back to me, telling me my chair was under warranty, and then investigated and realized they had updated the arms, and arranged for me to receive two replacement arms which arrived in two days via Fedex, and were easy to install. I am now happily back leaning on the arms of my Freedom Chair.

My experience with Jonathan of customer service exceeded my expectations, and because of his service, I will be now looking to Human Solution for other items, beside chairs. I recommend this company highly.