I want to take a few minutes to share how wonderfu...

I want to take a few minutes to share how wonderful my families stay was while staying at the Langham due to the impeccable service from your staff. EVERY single staff member was amazing during my stay, and I was constantly greeted with the utmost professionalism by the Langham team. Tony (Driton) was always kind, attentive, to my needs, and personally went out of his way to locate my baby carrier when it went missing. Due to crowds, I was not able to use a stroller, so without my daughter's carrier we may have missed out on a good experience at Rockefeller Center, Macy's to see Santa, Broadway plays we had booked - just to name a few. My trip in New York would not have been the same without him. Thank you Driton!

Jonathan was such a great person to greet me at check in, had my family laughing, what an amazing personality, and went above and beyond to make sure we kicked off our vacation just the right way. Thank you Jonathan!

Kenneth, and Shaun, and the other door guys all did such a great job of opening the door for my family, greeted us as we waked in and out, was quick to light up my smoke when I needed one, brought my wife a heater outside while we waited for car service, and always kept us engaged in great conversation. They felt like buddies to me and the family while we stayed there.

James was there for me every step of the way to address my requests, Zoltan greeted us, walked us to our room, and made us feel right at home. Every time I saw him, he greeted me, and was a great guy to deal with.

We primarily ate al Fiori, and the food was just amazing. I occasionally wake up from a dream where I am enjoying one of the french style omelettes your team prepared for us. Such a simple dish, prepared amazingly. At dinner your team went above and beyond, and the family I invited to join us, said it was the best dinner they EVER had!!!

The rooms are HUGE, we were overlooking the Empire State Building, with PLENTY of space for our whole family. My wife loved her spa treatment, and said it may have been the best massage she ever received...

I know I am leaving people out that were there during our stay, but everyone was so amazing for our family vacation from December 20-24th. Anyone on staff during that holiday week, did such an amazing job, despite it being a week where I'm sure they all prefer to all be with their families, and at home, they always treated my family, like family.

I can't say enough about how great you guys all are. I was sad to leave your team, and the hotel because it was a great experience for a family that travels a lot, so we know good staff when we experience it. We can't wait to come visit again.

I hope to make a trip from S Florida very soon to visit my Langham family, again...