B

Ben Smith

4 years ago

Reference #FCAC8D

Reference #FCAC8D

I contacted them by email and asked when my money would be in my bank account and was told that it would be by the close of business on Friday 31st August (a whole 11 days after I posted my handset to them, and what must have been 9 days after they received it).
August 31st passed and no money appeared.
Another email sent to them and I was told then it would be Monday 3rd September when I would get my money (a ridiculous 14 days since I posted my phone and 12 days since they must have received it).
No money arrived yesterday as promised and I am now seeking legal advice as it appears that my phone has been stolen from me.


EDIT - DO NOT respond and tell me to email customer services, I have done so and get no reply. Next stop police if you do not send my money immediately or return my handset

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