3 years ago

This hotel seems to be catering towards Russian to...

This hotel seems to be catering towards Russian tourists, since most of the people were Russians, including the staff. The standard of the hotel definitely doesn't match other 5 star hotels and the overall quality of service leaves little to be desired.

The hotel from outside looks great but as soon as you go inside, it starts losing some of it's sparkle.

The staff were helpful and efficient and the one bedroom which we stayed in was large. But the sofa in the salon can't be converted to a bed, so we had to pay for an extra bed for our daughter.

The room was ok in terms of cleanliness, and it's not as bright and modern as other 5 star hotels. Some of the items in the kitchen were rusty and old (check my photos).

The swimming pools were good, although a bit crowded on Friday, and the beach was nice and clean.

Breakfast however was below average. Seriously, I've been into many hotels and this could be one of the worst breakfasts to be offered, especially if you consider the 5 star rating. It was crowded, and the eggs station had a queue although we went during the non rush hour (as suggested on a sign in the lobby). The variety of the food wasn't good and the restaurant itself is dull.

No wifi, although being a resident of the UAE, it wasn't a big deal since I have a data plan. Again, a 5 star hotel with no wifi. What age do we live in?

Finally, while my review might sound negative, I wouldn't say that the hotel is horrible. It's good, but based on my experience with the hotels in the UAE, I'd definitely say that you can get far better value for money in many other hotels.

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