Cristina L

Review of Citibank South Dakota

Their Brandsource credit card is horrible. My husb...

Their Brandsource credit card is horrible. My husband closed his account because the furniture we bought from Rana Furniture was defective upon delivery. Instead of replacing the damaged furniture, they sent an incompetent representative that basically filled in the scratches with a stain. We made a vow to never buy anything from Rana Furniture again. My husband immediately closed his account. We checked his credit reports and we discovered that they have not been reporting his payment history accurately and they reported that they closed his account. Really? We will never apply for any credit cards from Citi Bank. Horrible customer service all around!

Update: after I posted this review, they started to send me credit card offers. Funny, I already opted out of all pre-screened offers so there is no reason for me to receive any correspondence from them in the first place!