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Grace Klassen

4 years ago

AVOID THIS COMPANY AT ALL COSTS!!

AVOID THIS COMPANY AT ALL COSTS!!

I unfortunately made the mistake of renting an apartment unit ran by FS.

After countless issues with the buildings strata, FS was never available to help deal with the problems. Communication was only ever done by emails and below bare minimum was done.

We just moved out last weekend and last minute was transferred to another employee, Linda. She was horribly rude, condescending and a liar. She has made many nasty comments to my husband and even called him a few names. We spent many hours cleaning the apartment after moving out to ensure it was in good condition for the new tenents. When we had a move out inspection we were told we owe $125 ontop of our $925 damage deposit to clean it. Even though we had already cleaned it and left looking better then when we moved in, my husband went back and cleaned it even more after discussing it with Linda. When we returned the keys after cleaning it for a second time she said its still not clean enough and will not give us our damage deposit back.

Dealing with this company has been a huge headache and a pain in the butt. They are just as bad as the slumlords in Vancouver.

And Linda, you are a very horrible person. You do not have a single good bone in your body. I do not understand how a person can be so rude and cruel.

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