Shirley Mercado

Review of Caesar's Paradise Streams

The worst stay that I ever had. The first room tha...

The worst stay that I ever had. The first room that I was given had mold on the front door, wall next to it and the carpet. When I went to the front desk to tell them, the young woman there offered to send housekeeping to my room to clean it. Smart move. When her supervisor heard about it, she told her to give us a different room. She then gave us a room that was all the way in the back as if she was punishing us for complaining. I have been to Cove Haven Resorts about 15 times. This is the worst employee that I have ever met there so I am wondering what training she had to go through. I am also considering whether I will ever go back there and spend my money. I am assuming that no one will ever read this complaint much less at least respond back to me, but I am so angry that I had to write this anyway .