Terrible company, avoid at all costs. Sent them an...

Terrible company, avoid at all costs. Sent them an iPhone for a simple repair on the 18th Dec and had an email from them on the 7th Jan asking for more money. I refused (obviously a scam) and asked them to return the fund and give me a refund. Still not had the phone returned on the 22nd Jan despite numerous emails.

I now have to call the police and report the phone stolen and raise a claim through Visa to get my money back.

Never again!

Update- please see default answer from the owner below. I have already provided them with all information and have an record of all emails to evudevid this :)