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Naomi Baker

3 years ago

Horrible... tell you that they have all informatio...

Horrible... tell you that they have all information they need to process your request and you should receive a letter within 10 days. Ehen you don't and call to leave a message, nobody has the decency to call back 40 days and 4 messages later. I know everyone is busy, but at least return a phone call, you get paid to help us and I still work and am one that is paying your salary. Some people abuse the system, but dont let the way you feel about them effect how you help those of us who are busting our butts to make ends meet. Pick up the dang phone and call people back - it takes 2 minutes.

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