William Durant

Review of Sheraton Auckland Hotel & Towe...

I was very disappointed with the lack of communica...

I was very disappointed with the lack of communication offered, which is unlike the other Four Points hotel I have stayed in while visiting Sydney. I privately requested a contact email address for Four Points Auckland management team. They offered me a reservation contact address, when I let them know my query wasn't in relation to a current booking they simply stopped responding, and ignored my follow up. This issue has not been resolved.