4 yrs since last visited.have to say standards hav...

4 yrs since last visited.have to say standards have severely slipped.
Torn upholstery on couches in Sails dinning room.staff uniform not as nice.traditional dress was better. Rooms not made up until late afternoon.no pool person for towels at our lotus wing pool.
No little touches like fruit kebabs or cold face towels given out as did on previous visits.
Breakfast buffet was standard but over shadowed by the very greedy and noisy Chinese.best get in there early.