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Clean

Friendly staff, clean room, very good location for...

Friendly staff, clean room, very good location for early morning departures from the train station. Can recommend to ask for a
Room that is not looking at the train station (a bit noisy, when the window is opened).

I went there several days / weeks for almost a mon...

I went there several days / weeks for almost a month and absolutely loved it. Very nice and professional staff! The express breakfast is very well thought out and for 4.50 it's worth the cost. Really very nice room and good bathroom.
There are only 2 little things that I didn't like but it was tiny. I found on my last visit that it was almost too hot in the rooms and that the water output from the shower head was a bit weak (but nothing really bothersome).
I highly recommend this hotel, it is really superb! I hope to come back soon enough

Top level of service. Clean and bright room, clean...

Top level of service. Clean and bright room, clean and functional bathroom, very correct bedding, top-notch welcome, helpful and very friendly staff. I have tried hotels in the same price range with less than this level of service. I highly recommend the latter.

Very accommodating staff following a reservation e...

Very accommodating staff following a reservation error, they were able to find a solution quickly to our problem. A warm welcome and comfortable and clean room, all for a reasonable price in the heart of reindeer.

Good

Only positive point is the nice lady at the recept...

Only positive point is the nice lady at the reception. The hotel needs a real refreshment. I did not take the elevator, it's scary. The carpet is unspeakable. The joints in the bathroom are black, and the sheets are not clean.

Correct

Hello <br/> For the location was to see a good hot...

Hello <br/> For the location was to see a good hotel or it is made for .... <br/> !! Not paper in toilet rooms room damage for no location is in can master photos will be well so it disgusted good 1 not 2

Very kind staff

Very kind staff
Perfect PMR chanbre
I strongly advise

Very rude receptionist, a brown man with blue eyes...

Very rude receptionist, a brown man with blue eyes and his colleague, a young brunette girl, condescending behavior, no professionalism! We will take our second night elsewhere! Special mention for Julee, adorable, professional, thank you for this warm welcome!

Cozy

Cozy
Excellent location
Nice staff
Reasonable price

Hotel very below average ....

Hotel very below average ....
Dilapidated bed base completely out of use, during the fair the prices are simply delusional: 107 for a tiny room with a single bed.
WiFi with ridiculous speed. ..

In short, the only advantage is its location: opposite the TGV station.

Avoid if you can! ...

Very rude staff insulting on the verge of violence...

Very rude staff insulting on the verge of violence the rooms are not clean the carpet on the floor is disgusting do not speak of paintings on the flaking ceiling and the hotel is under construction and you are charged a high price c is a shame you make a complaint the boss arrives and threatens you with a screwdriver I find it unacceptable

We booked four nights before my companion's hospit...

We booked four nights before my companion's hospitalization at Pontchaillou hospital for a major surgery.
The room was not available before 2:30 p.m. / 3 p.m.
Price indicated by Booking: 200 euros including tax
We were asked for an additional tourist tax of 18 euros.
We paid for the stay in full upon arrival.
In addition to the dilapidated room, it overlooked the street where work is underway.
The noise / heat mixture was unbearable.
We changed rooms the next day.
After 3 nights, the room has still not been cleaned.
Rude staff who harangue you in the street to leave the key at reception before each exit.
Harassment so that breakfasts are paid on a daily basis.
Seen at breakfast this morning: 2 slices of ham left in direct sunlight on a dirty table handed over by the receptionist in the buffet fridge!
Nothing else in the buffet after 8am.
In the corridor, electrical installations (visible and defective wires) dangerous.
The worst is the staff, rude and very rude.

Hotel not at all modern. The rooms deserve a facel...

Hotel not at all modern. The rooms deserve a facelift. Our room had holes in the wall and stains on the carpets. Positive point: the location of the Hotel near the train station and the city center.

Let's start with the positive because there are (a...

Let's start with the positive because there are (a little): the bedding is comfortable and the staff is friendly.
So much for the rest it is only negative.
The first evening, although on the 4th floor we had the right to hear conversations in the street, especially between young people and other people who "zoned" between the station and the front of the hotel! So already it is not very relaxing. But there were also repeated awakenings following singing neighbors at 3am !!!
Giving a second chance for a second night we didn't think we would get any worse. I was able to follow the restless and noisy night of my neighbors upstairs between the curtains they pulled, their footsteps and their conversations between 1am and 3am!
So maybe the recent works have embellished the rooms, but in any case not the soundproofing which is really below what you would expect from a two star hotel.

So noisy, right in front of the station, under con...

So noisy, right in front of the station, under construction too. Constant noise. Impossible to ventilate the room, to cool off. A horror ! It's a shame because the staff are lovely and very helpful.

To flee! Hotel neglected without any respect for t...

To flee! Hotel neglected without any respect for the guests ... No maintenance! We did 2 rooms before being forced to stay in because we did not want to pay us back ... Look at the photos yourself! Not to mention that the station is in front and that the workers work at night! All this with a door window that does not close almost! Pfff disgusted!

Very nice and friendly hotel. Very good value for ...

Very nice and friendly hotel. Very good value for money. Lovely staff. Breakfast 8 buffet. Quiet and very healthy place in front of the station .. near bars, restaurants, ATMs and other small shops. I validate my passage and I recommend. It's a change from the big hotel chains. Well done.

Moderately appreciated stay,

Moderately appreciated stay,
The receptionist of the day is unpleasant and cold unlike the very smiling night reception, clean but old room

Completely nil.

Completely nil.
Very expensive for what it is.
Well placed but not the shadow of a renovation for 20 years.
Clearly, if you find elsewhere, do not deprive yourself.

Very pleasant hotel, ideally located Comfortable, ...

Very pleasant hotel, ideally located Comfortable, clean rooms, impeccable bedding, charming and helpful staff
It is true that the works at the station are very noisy ... but only during the day!

The hotel is clean and modern, the bed is very big...

The hotel is clean and modern, the bed is very big and comfortable, the room is spacious as well as the bathroom, we had a very nice little balcony with the beautiful weather, excellent personal, very welcoming, and the delicious breakfast . Nothing to say, the value for money is great.
Thank you for this stay

I put a star just to comment

I put a star just to comment

The prices are exorbitant given the service provided
Arrived in the hallway of my room we smell a strong musty smell, there is surely no ventilation
Same feeling in the room, unpleasant smell, it smells musty too and the dust may be due to the carpet which is poorly cleaned

The room is however large as well as the shower but it is very poorly insulated we can hear what is happening next door

Duvet and clean sheets

My room had a hole for water to escape
Where's she from ? No idea..

I was able to take advantage of a horrible grace mat because there was work on the top floor, you will find it normal to do it when you have customers in times of high traffic?

In short I will not recommend the hotel despite a good staff and spacious rooms.

More

We had booked a room in this hotel in April 2019. ...

We had booked a room in this hotel in April 2019. We were very disappointed, the room is in a very bad condition, the upholstery is loose, there are holes in the walls, marks on the nightstand and I on the way ... We had to leave the hotel and be reimbursed in view of the condition of the room. Also when we reported the condition of the room to the receptionist he told us that the rooms would be renovated in July / August, something we were never told when we made our reservation.
Despite the dilapidated condition of the room, the reception was very good.

More

One night spent in June 2018 at this hotel confirm...

One night spent in June 2018 at this hotel confirmed me in the idea of no longer set foot. The room allocated to us left much to be desired.
The curtains as well as the carpet had holes, the tiles of the bathroom of tartar.
This hotel must be renovated, it does not deserve these 2

During the weekend in Rennes with my sister we had...

During the weekend in Rennes with my sister we had a pleasant stay, located near the station, the staff welcoming and friendly, the room was very clean and modern with very good bedding, the hotel was very quiet. recommend without problem

The staff is very friendly and very

The staff is very friendly and very
trying hard to help, even with language problems (French / English).
What surprised me extremely positively is that they are very helpful and
friendly courtesy of the maids despite the virus problem, regarding
Towels and garbage disposal.
In most of the other hotels this doesn't work at all or only if you beg for it. Many thanks to the nice ladies from the room service, also for your very good polite behavior.

Welcoming and friendly staff. Breakfast in the bre...

Welcoming and friendly staff. Breakfast in the breakfast room or take out very well. The room is clean, well appointed. Comfortable mattress. I appreciated having soap dispensers rather than disposables: a good point for our planet!

Super clean and 1 minute from Train and bus statio...

Super clean and 1 minute from Train and bus stations. Very smiley and helpful staff.
As a minus- poor breakfast and no sleepers in the room.
Highly recomend for 1-2 nights if you have connection in Rennnes ;)

Citotel Le Bretagne

Citotel Le Bretagne

3.4