C

Carmel Seeley

4 years ago

On 16th November myself and my daughter were going...

On 16th November myself and my daughter were going to an Irish dancing feis in Dublin. I was supposed to be at the City West Hotel but mistakenly went to the City North Hotel. Suddenly I found myself in the wrong hotel, running out of time for the feis which was going to cost me 100 euro to get to in a taxi as it was at the other side of Dublin. As I had been dropped of, i had no way of getting to my destination. Three members of the CityNorth Hotel staff went above and beyond their duty and I am forever grateful. Caroline, Eddy and Sabrina worked together and arranged for me to get a lift with Caroline from the CityNorth Hotel to the City West, Eddy arranged for me to get a room at the City West which was fully booked but he pulled strings and Sabrina arranged for the refund having paid for a room at the Hotel. I just want to say these members of staff were so kind to me and my daughter and not only saved me a lot of money but also ensured myself and my daughter go to our destination in time and safely. Thank you so much to the lovely staff and I would highly recommend this hotel to anyone as the staff are second to none. Thank you so much.

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