My parents purchased your services to protect my g...

My parents purchased your services to protect my grandmothers house. My grandmother passed away and my father inherited the property. Due to the location of the home, they realized the need for an alarm system. They have since sold the home because it was too hard for them to continue to pay for a home no one was living in. It also made it difficult to grieve. They are now having to pay for YOUR services due to your lack of compassion and sympathy for a grieving family. Why can t you let them cancel without repercussions? This is by far the worst part of my grandmothers death. Every time they receive an alert, they are reminded of her passing. Now it makes sense on why you would remove reviews. I m interested in receiving your feedback. If you truly are a reputable company then you will respond with more than just well they signed a contract. Put yourself in their shoes. Would you want to be constantly reminded of your parents passing or are your hearts so cold that making a dollar is means more to you than the thoughts and feelings of your customers. Just so you know, they currently have your services on their personal home.