I wanna give a special THANK YOU! to Grace, Michae...

I wanna give a special THANK YOU! to Grace, Michael & Marco @ the Apple store in Soho N.Y...10 STARS IF I COULD!

I had a situation which I won't mention because the good outweighs the bad, I had an appointment but had to go back to the store the next day bc it wasn't resolved & Grace a (Manager or Supervisor) greeted me on the line outside after my temperature check etc.

Asked how I was doing.. I was upset which I explained to her what had occurred the day b4, she was so attentive listening to me while I was upset & non-stop venting! unable to speak normally & clearly bc of the damn mask which is now apart of our daily lives in public when speaking closely to a person! She apologized & told me not to worry she'll take care of the situation

While I was venting to her a gentleman came by the door, held it opened & listened while patiently waiting for me with no interruptions then Grace introduced him as her Senior Supervior or Senior Manager Michael.. he immediately apologizes for the situation as well then escorted me inside & straight upstairs so I didn't have to wait down stairs he then spoke with a technician Marco, all 3 were super sweet... OMG to my surprise they all exceeded my expectations & gave me hope that they're still Amazing, Considerate & Caring people out there in this world today & not just the Frontliners and it's not for show either! it's because they're really good considerate listeners who really cares!

This is one location where you'll never ever caught the virus!! they're super clean & they enforced a strick guideline that we all have to follow from outdoor to indoors no exceptions!!

They gave me a mask over my mask bc mine had a vent which I did have my filter in on both visits but instead of taking my word they still enforced that it's their policy which I loved bc I am Asthmatic, every table has tons of alcohol wipes, napkins & sanitizer also maintenance is on board! .. SO DON'T BE AFRAID TO GO TO THE APPLE STORE IN SOHO! GRACE, MICHAEL & MARCO IS AMAZING IN THAT ORDER!!