Charged us for the amenities like the pool and the...

Charged us for the amenities like the pool and the gym but wouldn't allow us to use the pool or the gym. Staff were not friendly or helpful at all. No room service. The adjoining room with party all night long and we got no sleep the whole week, the hotel said there was nothing they could do. They didn't have anything in the room except a bed and a TV. The bathroom light didn't work and neither did the hair dryer... Overall worst experience in my life.