** worst experience ever **

** worst experience ever **
Paid $36,000 for a 2012 Ford F-550. We drove 12.5 hours to pick up a truck that was not ready to drive (no head lights and smoking very badly) Richard the sales man said, he would check truck out and fix what was wrong and deliver truck to us. After 3 weeks I got a call from Carco saying the truck was going to be delivered the next day. After the call from Carco the delivery driver called and asked where we were going to meet because he was only paid to drop the truck in Chicago (4 hours from me). Apparently, the delivery drive was a client of Carco and, when he showed up to get his tow truck from Carco my dump truck was loaded on his new tow truck. Carco gave my truck to someone they do not know to drop off in Chicago with no prior arrangement with me. Once I got to the truck the batteries were completely dead. I called Carco to complain and talked to the owner Jeff, he said he would " get to the bottom of this and get back to me" That was Thursday 3-1-18 and I'm still waiting. I have been in business for over 20 years with over 75 employees and have never dealt with such a poor example business ethics. You would be better off spending thousand more than dealing with this joke. Save your money and go with someone else!!