I'll talk only about the Lobby Lounge.

I'll talk only about the Lobby Lounge.
Went during winter vacation season, in the afternoon, there was only one lady who was working at this lounge at the beggining, the server asked the same questions again which I already told on making reservation, so no info was shared. (Even they called us in the morning to make sure MY NAME lol, definately I told them on the first call.)
There was a fly dead on a cheese cake, all sandwiches were dry, they put same sandwiches on my stand while my partner had other choices....surprising experience I've ever had in the Ritz. I miss days they had much better high tea at upper floor....