We are first time homebuyers. I never leave review...

We are first time homebuyers. I never leave reviews because even when I get bad service I just always thought they must've had a bad day. Since the home buying process is different it is IMPORTANT for me to take the time and write this.
We knew that when we started the homebuying process it was going to be a bumpy road just because of everything that everyone has been telling us. Bot only has it been BUMPY. it's been DRAINING, A NIGHTMARE & HEARTBREAKING experience. To the point I no longer wish to buy a home. When we started this process was with Veteran's First we were clear that our lease was up May 31, 2019. Our loan officer Garrett guaranteed us that we will be closing May 24. We were approved for the closing date, the sellers moved out of the home, we packed our entire apartment (we have 2 kids. The oldest is a 4 yrs old girl & 8month old boy) and excitedly waited for may 24. We had submitted all the paperwork that was asked of us within minutes ot the request, the title was ordered. On May 20th our loan officer Garrett reached us and said that they need more information. We were annoyed but we didnt think anything of it and we complied. It wasn't until he kept on asking for more information that we hot the sinking feeling that something was wrong. WE asked him if at this point we were truly approved for the loan and he said NO. I was weak at the knees, I had a feeling that someone punched me in the gut and took all my breath. We were homeless. After everything was supposedly APPROVED now it wasnt. He promised that we would close may 31st That was a lie. Then it was June 3rd. I have not been able to show my emotions while I am.at home because I need to keep it together for my fiance and my kids but as I am writing this review my tears are coming down. Who would've thought that a 2 times war veteran from the Marine Corps would've had to go through this heartwrenching process. We were looking for an honest company that would show care, respect & and appreciation for our veterans. This company is NOT it. We would have to call the office in San Diego & we were able to find someone who cared. She informed us on May 29th that not 1 piece of documentation was uploaded in their system. NOT ONE! Everytime we called Garrett there was always a run around. At this point it is May 30th and we are homeless, we do not have family in Jacksonville FL because we moved from NY for a better future for our children. We are looking for hotel rooms right now...