It saddens my heart to write this review because I...

It saddens my heart to write this review because I initially had a great experience with option one. Paula & McElle were both very welcoming and helped secure a position within 2 weeks of meeting them. They were great resources during the position and helped me find another position after the initial contract was over. However I was interviewing on my own for permanent positions and everything was up in the air. I turned down the offer for option one in hopes to pursue the permanent opportunity. I was transparent with Paula about what was going on and she assured me I did everything I needed to do on my end & also stated I could reach out if I needed assistance from the company.

Unfortunately the permanent position did not work out. So I contacted Option One for assistance in finding another position. I didn't hear back so I called and talked to Regina. She told me Paula was on vacation and I could forward my information to her for open positions. Heard nothing else from Regina. Once Paula was back from vacation I reached out via email & phone several times. When I would call I was immediately directed to voicemail & none of my emails were answered. I am a young, educated, experienced professional undergoing financial hardships. This was expressed in my emails and voicemails.

There has been absolutely no response by the Option One team. Instead of having the decency to let me know they no longer want to work with me, I receive an email from the HR department stating I left the agency in July and that my 401K is waiting for me.

To ghost me (give no response) is completely unprofessional and disheartening. It is a struggle to find a good job and I had hopes with Option One and they trampled on those hopes. Tread lightly if you choose to work with them.