Susanna Almeida

Review of Montclair Acura

Many of us probably had a bad experience with car ...

Many of us probably had a bad experience with car dealers before, but after my experience from buying a car at DCH Montclair Acura. I am able to say I trust dealers again. I am confident the only person who made all the difference was Tony Drewery.
He was never motivated on closing the sale,instead he was making sure he earns my trust and provided all the answers to my questions. Tony is one of a kind person; his attentions to my needs and concerns were met & exceeded. He will make you feel comfortable making it the best part of my buying experience. Even though contact was made with the dealership late at night, I was never rushed. Everything I asked was explained in great detail. This wasn t the same when it came to other dealers that I visited whether it was BMW, Audi and Mercedes Benz. None of which made me feel the way Tony did by taking his time with me and making me feel like I wasn t just another sale.
I wasn t sure whether to lease or finance my Acura. You hear so many stories regarding this and I didn t want to be taken advantage of. I came in very defensive expecting the worse but that wasn t the case when I got there. Everything we spoke about over the phone remained the same, no surprises, no phantom fees, and no gimmicks. Everything was just completely transparent. This is why I would absolutely recommend not only the dealership but Tony to all my friends and relatives. If you want a great price on a car and great customer service this is where I would go hands down. Thank you very much for all your time and help Tony. I will definitely be back in the future.