P Chamberlain

Review of Quick Mobile Fix

I had no trouble choosing a phone the shop made it...

I had no trouble choosing a phone the shop made it easy but would have liked more choices for a I phone 6 plus when putting through my order I made a mistake I thought it could have been more clearer I put my post code thinking that was was wanted but I did it wrong which caused a ploblem as it would have been delivered to the wrong address the trouble began when I was unable to put it right when I couldn t get intouch with them on the phone which would have solved the problem very quickly but I had to do it by leaving messages that took for ever and resulting in the parcel beings delivered to me which I then had to pay for it to be delivered myself which was a lot more money as it was going to another country I know that this is a long winded explanation but if they had a decent phone operation this would have been settled very easily my complaint is with the phone explanation I know they tried to help me but again by email the young man named Luke tried very hard if it wasn t for the phone problem it would have been 5 stars Please get a decent phone answering service it would save you and your customers a lot of trouble Thankyou