What a horrible experience.

What a horrible experience.

First off, what dealership does not have a loaner program, when you drop off your car there for a service department? Even when you dropped 22,500 on the car from them initially. Strike 1.

Strike 2. Never having calls answered. I was prepared to drop 800 dollars on new tires, but opted to go to a local place on Route 17, because my phone calls were never returned.

Strike 3. When I went to the local place, I was informed that I did not need new tires just yet. I can easily go another 6 months 7500 - 10,000 miles on my current tires.

If you know what is good for you, do not go to this service department. They will leave you with a horrid taste in your mouth, and each of them need to go to a form of training on how to interact with the customer.