God's Daughter

Review of germain toyota

Went in for an airbag recall and oil change and my...

Went in for an airbag recall and oil change and my car has never been the same!!!
Not sure what they've done to the undercarriage but now I have to either take it back and have them right their wrong, or find a good local mechanic.

2/15/20
Brought my car in for a simple oil & filter change because frankly I don't trust any other work to be done after previous experience! My car is a 2006 Corolla that I've taken good care of! So I've had this work done many times in Chicago and here in Columbus! After driving my car up the road to Brice Road it began making all sorts of noise underneath where other drivers stood their distance. I brought my car back and the guy stated it was normal and refuse to fix it! There should NOT be any noise after an oil & filter change or tire rotation! Seriously!!!! At this point, I just wanted get away as fast as possible but had to stop at the store. After grabbing a few groceries I opened the trunk and all my things was moved, shove, and ransacked! They was too busy searching for something of value to steal & take because I'm an older woman!!! This is the 2nd time I've noticed this after leaving this facility! There is no need for them to go in the trunk or go through my things during an oil & filter change! I am so annoyed with this place of business and will definitely inform others to stay away!!!