Inconsistent service. Had one car in last week and...

Inconsistent service. Had one car in last week and service was great. Fast, friendly, and they gave my car a rinse off for me too. That was a nice touch. This week I had the other car in for a tire swap and oil change, it was 6 hours before I finally called to see if it was ready. It was but nobody called me. Went to pick it up and it was filthy and they had left the plastic cover on the driver seat and paper on the floor. They've also recently raised their tire storage price. Will be exploring other options.

*UPDATE: When we did the post-service online feedback, they contacted us in a few days and were very apologetic. Offered some compensation to make amends. Appreciated. Changed 2 stars to 4.