Beth Daniel

Review of Citibank South Dakota

If I could give a zero star I would. Do not use th...

If I could give a zero star I would. Do not use this Bank! I opened a savings account two months ago. I submitted all the requested documentation. Transferred a significant amount of money to the account and have not been able to access my money for the past two months. Each time I have called their customer service I confirm they have all the necessary documents and they tell me they will escalate the situation and I will hear back in 48 hours. Never have they contacted me. Every time I contact them I get the same run around and no one can give me access to my money. What a nightmare, and seemingly illegal tie up of my money. VERY VERY dissatisfied beware and do not use them for anything!!!