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Robin Hubler

3 years ago

If I could give no stars I would! As someone said ...

If I could give no stars I would! As someone said RUN do not walk from this place! Terrible. Bayfront had discharged a 90 year old women to rehab at this facility. The admission was approved and a room was assigned and ready. While on the way from the hospital to Spring Hill Health and Rehab they had "changed their minds". Upon arriving with this distraught women they informed us to leave and go back to the hospital they refused the admission! Unacceptable, they did not care where this women went, unprofessional, condescending and rude does not describe their attitude, they could have cared less! If this doesn't speak volumes to you of how they run that place then I don't know what would!! A report is being filed with Florida Department of Elder Affairs, something needs to be done!!! Management please do not bother to say you will pass my comments to the Executive Director it is just a bunch of talk that means nothing! ACTIONS speak louder than words!

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