Phenomenal customer service!

Phenomenal customer service!
I was there yesterday on a small road trip and in the market to buy a hammock. I was greeted and was asking about the hammocks. The lady I asked was not familiar with hammocks, but was super nice and called a co worker who was familiar to help. He told me the pros and cons of each brand, which one he uses, and which one would fit me best. I had picked an Eno one and just needed the straps. He went to the back to see if there were any, but unfortunately were out of stock. He did however come back with another Eno hammock, but in a different fun bright color he thought I would like better! He went one step further and told me a competitor that would have them in stock and exactly how to get there. Could not have been more pleased and absolutely love the hammock! Thanks!!!