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Mallissa Murrell

4 years ago

We called Atlas Towing over Stepps and boy what a ...

We called Atlas Towing over Stepps and boy what a horrible decision that was! Wait time "45 minutes" my butt!

Our first call we were told there was a 45 minute wait time so we went ahead and told them to cone on out.

We called an hour later to see how much longer it was, were told they were on their way, then promptly hung up on.

Called 30 minutes after that, "they will be there 10 to 15 minutes at the most!" Then she hung up (that was after an hour and 30 minutes of waiting for a "45 minute tow").

Called 20 minutes after the "15 minutes max" and we're put on hold, then told "he's on his way" in a very rude tone and hung up on.

Over 2 hours from when we called and we're still waiting! We'll never be using Atlas towing again to be sure!

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