ORDER ID: 185203

ORDER ID: 185203
I sent them my phone, and told them I need my phone repaired quickly because I have serious health issues, and MUST have a mobile? They have taken my phone by post, and now do not answer my emails, and I've exhausted myself trying to get through on the phone. This is not what I need while undergoing chemotherapy??? I really regret listening to the young woman who called me and convinced me to use them, and from all the other comments I've read, I'm not the only one to have negative comments???

Update:
Having read the response from Quick Mobile Fix, I can still confirm that they still have my phone.
They received my phone on the 10th August, and as an answer to the owner, my ORDER ID: 185203
10th Aug 2018 from tracking: Diagnostics shall have report within 24-48 hours, however, if there is any fault in mother board the timescale may increase to 7 days.
19th Aug 2018, I received an email, however the tracking data has not been updated since 13thAug 2018.
19th email, I'm told: Please note our diagnostic service usually takes between 24-48 hours unless there is a motherboard fault, as this could take up to 7 days.
Its now 23rd Aug 2018, and I started my radiotherapy for cancer yesterday.
Today I tried again to contact them by phone, and as with every call to them, its NOT ANSWERED.

So, if you are expecting a "quick mobile fix", I'd suggest you read my review to date.

And as previously mentioned, I told them on the phone when they called me, (on a weekend I hasten to add), that I was desperate to have my phone diagnosed, and repaired (if I give authorisation for repair) because I need a phone with me 24/7/365 due to my poor health and current circumstances, and was told it would be turned around very quickly, in days and got back to me, and as of todays date 23rd Aug 2018, they still have my phone, and I have no mobile to be with me in case I need to call an ambulance or call for help.
How can they expect good reviews when they treat people such as myself like this?
Thanks Quick Mobile Fix from the bottom of my heart!!!