L

Lynn Drittel-Kaplan

4 years ago

BEWARE of this office!

BEWARE of this office!
I made an appointment, gave my insurance information over the phone, and was confirmed that all was good.
HOWEVER, after I filled out all the necessary paperwork in the office- right before I was about to see the doctor, the office personnel said she forgot to mention that there was a $300 administrative fee separate from the insurance payment!!!!!!!!!!
Are you kidding me?
There was no respect for my time to travel to the office.... no concern for my time it took to fill out all those forms without first informing me of this charge, and no responsibility by the office personnel that she FAILED to tell me about the fee over the phone while I was making my appointment.
This was a true disgrace to my time, and ineptitude of the office.
BEWARE before you become a patient.

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