J

Joel Spencer

3 years ago

My girlfriend brought her car in for a battery cha...

My girlfriend brought her car in for a battery change and the process to get that done was a nightmare. We also asked for a tire rotation which they completed. Unfortunately, after less than two weeks the front tire on the car actually fell off while driving due to the negligence of the service department as they did not tighten down the lug nuts on ANY of the four tires. I know this because the tow truck driver checked all four tires to prove they were not tightened. She could have DIED due this gross error. To make matters worse we were given a rental vehicle which I left my wallet in. Of course after we returned the vehicle I realized this and in less than two hours my wallet was nowhere to be found. Word of advice, DON'T USE THIS DEALERSHIP FOR ANY SERVICE NEEDS!!

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