Riley Glynn

Review of Millenium Broadway Hotel

My friend an I stayed at the millennium broadway l...

My friend an I stayed at the millennium broadway last week and it was one of the worst experiences I have had. The man we dealt with to check in, Tanbir, was extremely rude to both of us. The person who booked our room was unable to make it so he called and let the hotel know but that message was not relayed apparently because when we tried to check in he told us that we can t because we don t have an ID matching the name on the room even though we had the credit card the room was booked on and the confirmation. After going back and forth we finally got a room but not the one we originally booked because he still thought we were lying. I told Tanbir that I really didn t appreciate him being rude to us and treating us like trash so instead of apologizing he just stated that he doesn t believe that he was rude at all . Would have loved to speak with a manager but conveniently was not available. Will never stay here again. Worst hotel.