Bought my Chevy from Rosner with an AMAZING experi...

Bought my Chevy from Rosner with an AMAZING experience... Then they changed into Boniface and have only had terrible service from their end. 2+ hours for an oil change, that they claimed I made them "rush" through.. So no wash or tire rotation. Even though it was 2 exact hours after my appointment time. I'm coming up on another free oil change (purchasing deal with Rosner that Boniface tried to get rid of) and I am honestly debating if it's worth my time to even bother.