Beautiful place, it includes long sand beach, seve...

Beautiful place, it includes long sand beach, several pools, spacious rooms, cinema, surfing area and other entertainments plus many restaurants.

Reason for my low rating is

1- extremely high rates
2- Poor services, my room had several technical issues which required me to contact maintenance team 3 times. It took them hours sending technicians to the room to sort out issues while we were waiting for them inside the room. Not to mention the odor and mess they left behind, leaving room door open when humidity was at its peak. It wasnt a pleasant experience especiallythat there was no hot water and we had to take cold shower.

So in general the maintenance killed it.

Another bugging experience, they kept calling me on my person mobile for selling promotions and maintenance, it was so annoying to receive many calls.

The Manager next day offered me discounts which I refused. I was so stressed and instead of having good time we had bad experience.

I understand that technical issues can happen, but what I don't understand when I pay over $1000 for a night I expect that they have insured that room is checked before customer check in and in the event of maintenance they need to offer customer to move to different room, instead of being locked with multiple technicians in the room for hours, trying to fix things.