Juliet Martin

Review of Pan Pacific Vancouver

The breakfast was a disappointment and the service...

The breakfast was a disappointment and the service was poor. We spent four days there with the Oceans 999 full buffet breakfast included but we did not even bother with it because it was so disappointing the first day. The hot food was cold and the cold food was warm. We were made to feel unreasonable for asking for hot eggs. Also they only serve dark roast coffee. Also, our bar fridge was broken and the beer was spoiled. It was not until posting this on tripadviser that the hotel refunded this room charge. The only other constructive criticism is to have good supportive memory foam pillows as an available option.