3 years ago

I would give this hotel "0" stars if I could. My h...

I would give this hotel "0" stars if I could. My husband and I were displaced by Hurricane Irma so we went to this ALOFT because of the great reviews. We were extremely disappointed. The manager was RUDE!!!! She refused to give my husband his military discount because we were getting one of the last 2 rooms available. I guess this is the thanks he gets for serving his country. Also, they were charging guests pet fees when they were not supposed to be due to the hurricane. I would NEVER stay here again. The towels were rough and the toilet paper was like sandpaper. Go to the Homewood Suites instead in Deerwood Park or the Hilton Inn and Suites on Beach Blvd across from walmart. They are both much cheaper and they offer a free hot breakfast!!!!

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