DO NOT USE THIS COMPANY! Beware, they "special ord...

DO NOT USE THIS COMPANY! Beware, they "special order" all of their products and refuse to take blame or credit when the doors or windows come in a different size than agreed upon. For instance, I ordered 2 sliding glass doors over the phone and ran to their store on my lunch to pay for them ($2800 worth). I ordered 6 foot wide sliding glass doors and 5 foot wide were delivered. They made an error on the paperwork and claimed it was my fault for not catching it on the specs page (I'm a homeowner). Needless to say, they refused to take the doors back but promised to give me a "good deal" on a new set of doors. The salesman was rude and his supervisor was less than helpful. At it stands, I disputed the charges with my credit card company who advised me to have Slack and Sons come and get the doors, as I had been refunded the charges. They refused and said to wait and see how this "plays out". I went to Home Depot and bought both doors for $1400 delivered! What do you know...Home Depot has a RETURN POLICY should I not be satisfied! However, Home Depot delivered what was promised. I will be spreading my bad experience like wildfire in hopes that no one is treated the way our family was!

In response to what you will read from the owner below:
This order was done over the phone. I requested that the doors be 6.0 feet in width, not 60 inches. I admitted my fault in that I did not review the specs page as carefully as I should (remember I was coming on my lunch break to submit payment for an order that was detailed over the phone). When I was offered a $1000 refund for an order nearly $2800, I kindly declined. Instead, I countered that me meet in the middle and split the bill at $1400. I was denied and told I was better off seeking resolution through my credit card company. Just to note, I have yet to receive a call from the owner in effort to resolve the issue nor have I received an apology for the mix-up. Play it safe fellow consumers, go to a big box store (Lowes or Home Depot) who have a fair return policy.