The Celtic Duo

Review of Rosen Centre Hotel

We have stayed at this resort many times and have ...

We have stayed at this resort many times and have always had a great stay. However, today we arrived at 4:15. The front desk clerk Pharah was incredibly rude and told us that since we booked through a 3rd party that we would have to wait another 20 mins or so after we already waited over 15 min in line. We called our 3rd party reservation and they said it was there immediately. They then put us back through the line another 20 mins. She still proceeded to argue with me and about. I have never dealt with such a rude inconsiderate front desk person.