Im trying to find out what I need to do to get my tickets back on the docket so I can get my license reinstated. Ive called 5 times, just to keep getting hung up on before someone even answers the phone. How can someone out of town get help if no one is willing to answer the phone???
Use to be worse, but some newer people there are much nicer to deal with even if the clerk's office makes everything much more difficult to do as compared to the clerk's office of the surrounding counties.
I have had only great experiences with the clerk office since the new Clerk has started!!!
Staff is so patient, professional, and kind. I love the light-hearted atmosphere; I wish all clerk s offices were like them!
Another useless department in Forsyth County! They lose files, post date and pre date court orders and they refuse to give you your audio of courtroom proceedings. They refuse to give you jury instructions too! Speaking of which, To everyone involved in a court case - The jury instructions of a trial are all that matters - nothing else. Your guilt or innocence hinges on jury instructions!!! Tell your lawyers that you know this. Beware of stipulations too!!!
Absolutely disrespectful clerks for the traffic division, the lady answered the phone like she was half asleep and didn t want to be at work! Then had an attitude the whole time.
I had to go and take care of a minor traffic ticket on2/23/2016, in my morning rush of getting kids off to school and work on time, I had accidentally left the copy of my ticket on the table. This is generally no problem, I just had to go to get a copy of the ticket. Where the problem comes in is the complete lack of professionalism in room 216. There were two women working the counter and at least 25 people patiently waiting in line, I was number 6. For thirty minutes this line did not move. An attorney comes in and of course doesn't have to wait. Her business was finished within three minutes but instead this attorney decided that this was an appropriate time to start cutting up with the only two women working the counter, talking about how happy she and the other clerk no longer worked in terms jail, and how she was gonna call out tomorrow, while the second clerks starts talking about them going out drinking. The attorney said now I can't do that, I'm paid to get people out of dwi, while the clerks start suggestions of designated drivers. Then the conversation turns to a judge that she considers her son and how would she explain the party to him all the while we have people walking out because they are on their lunch hour because they just quit working! Then a bondsman appears and this attorney starts trying to bring him into the absolute unprofessional situation which she did for about five minutes but he had business to take care off. Then one of the clerks just decides she is starving and none of us matter, she shuts her window and someone would be there to replace her shortly. While the other clerk did actually wait for her replacement who got the line finally moving after 30 minutes of nothing. What's insane is had this been done anywhere other than the court house these emoylees would have been seriously reprimanded if not terminated for their utter lack of professionalism.
Criminal record request automated system is not working properly. Suppose to redirect you after 1 round of touch tone options. Instead, continuously plays touch tone options without redirecting you to main menu or employee.
The online system is horrible. The general public need to talk with a person(s) not a computer
I find the staff most helpful in all matters. Well run, well done!!
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