Location is nice not far away from the city ( almo...

Location is nice not far away from the city ( almost 25 minutes walk) and it is in front of the main park.
Staff: The receptionist was so bossy and lack of customer care. First she provided two vouchers for free drinks, when I tried to know more details about the voucher, she was not welling to listen and instructed me to read the voucher in a very instructive way. She also provided one magnetic access card which did not work and I had to go all the way down again to reset my access card. Her reply was shocking that I must not put it near to any mobile. - Obviously I did not but the way she was talking is really as a teacher talking to a student in a school not a guest.
In the evening of the same day I asked her about the Gym and the pool she directed me to the way. However, I found all doors locked and I searched for any sign to see opening hours, there was no sign. I wonder why didn't she provided the right enough information about the timing.
Internet Wifi: is provided in your room, it works fine when on laptops but on mobile, you have to re login every time u open ur mobile as it disconnects when it is not active.

Room service is the only amazing wonderful service I get her.

I booked 10 days pre paid via e booking. unfortunately non refundable. Other than that, I would definitely get my money back and find another hotel where at least guests should be treated as guests paying money get a good service