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Very poor and unprofessional service, not sure how...

Very poor and unprofessional service, not sure how there are so many 5 star reviews on other sites, that is not what I experienced. We were quite far into the mortgage process, Veterans First had the appraisal done, the property appraised for the loan amount. Then almost 3 weeks later their underwriter denies the loan, stating" the comparable properties were not close enough". So even though the appraisal they had done passed with flying colors, it meant nothing. The response from the loan officer was "we can't affect the underwriter's decision". There should be no reason it should have taken 3 weeks to inform me. Now I have to begin the process all over again. Unless you have no other options I would strongly recommend using anyone else.

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