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Izabella Sadowska

4 years ago

I went there with my daughter, her three kids (9,7...

I went there with my daughter, her three kids (9,7,7 months) and her friend. We were there overnight. My granddaughter had her birthday party. We had amazing time. The hotel was very quiet, relaxing and clean. The staff at the front desk and pool area very kind. We had an amazing day indoor water park. I can recommend for everyone. We had also bad experience. My granddaughter lost her new backpack with her all birthday gifts inside. We called to the resort and they looked for it but my granddaughter never received it back. They said that they are not responsible for left belongings in the room, but they know who's shift is it and who was cleaning our room. They didn't help us to get lost backpack back. My granddaughter was crying and very unhappy. If you will visit this resort please check twice your room before you leave it. They won't return any left belongings. So sad.

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