Brandon Simmons

Review of Long Lewis Ford Of The Shoals

Every time you call, the front desk lady will answ...

Every time you call, the front desk lady will answer the phone but when trying to speak with the service department, they will say One second and I will try and get someone for you.
Well no one answers. They ll then get your name and number for someone to call you back. Then your lucky to get a phone call back. I have been dealing with this same treatment for months after months and nothings changed. No one can give you proper estimates on how long it should take for your vehicle to get fixed, and good luck getting a rental. The service department is terrible. Nice people but terrible service.