Tried to purchase a Ojoy watch for my child. Went ...

Tried to purchase a Ojoy watch for my child. Went to the store and the store attendent went to talk to her manager. Store attendent came back and told me that her manager would sell the watch only if i purchased a two year contract with singtel.

If that is the real policy that is fine. But the watch is sold online at the Singtel website without a contract.
Told the store attendent that it is available online at Singtel. She just told me that if i wanted to purchase in store i need to buy a 2 year contract. Doesn't make any sense.

If someone from senior management reads this could you please talk to your employees about disparity from Singtel website and Singtel Store and aboit how policies should be consistent.