Steve Downs Review of Clair and Dee's Tire Factory
This is an update to my original post. Just to rec...
This is an update to my original post. Just to recap: My wife, daughter, and I were stranded in Utah, trying to find a mechanic that could correct a mistake Clair & Dee's made so that we could get home. We were told a couple of days before our trip that our car was good to go and it wasn't. Luckily, we were able to find a great mechanic that could fix the problem so that fixed our car enough to get home and have Clair & Dee's correct their mistake on the parts that were under warranty.
After reading my initial post, where I stated "AVOID CLAIR & DEE'S LIKE THE PLAGUE." and "They are just there to steal your money and run with it." (I originally rated one star). Clair & Dee's worked hard to try and make it all up to me. They replaced the two faulty parts at no extra cost and reimbursed me $350 of my $868 bill from the auto shop in Utah.
I appreciate that Clair & Dee's was willing to admit and fix their mistake. I still think that there could be a better attention to detail on the part of the mechanics, but I will admit that I am a little more likely to try going to them again in the future. Thank you, Clair & Dee's for your honesty and willingness to make things right.
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