Haley Goodman

Review of Gateway at Lubbock

As my lease comes to an end, I have run into even ...

As my lease comes to an end, I have run into even MORE issues with Thrive. The previous management screwed me over in more ways than one but even the new management has found ways to make my life living hell. On the 21st of June I called in an emergency maintenance request in the morning because our AC went out after a power outage. This was a Friday and gave them the entire workday to fix our AC before the weekend since I know not everything can be fixed simultaneously. I checked back in before closing it was still not fixed so I was not able to sleep in my apartment that night. Once again, I called in the morning when I came home to an apartment over 90 degrees. Finally, they put a temporary window unit in and it didn t help our rooms cool down so once again I couldn t live in my apartment, not to mention the effect this will have on my utility bill. Additionally, construction started in my apartment a month before my lease is up. Last week they painted my apartment and though the workers were nice, no one knocked before entering half of the time and for most of the week we were asked to leave the door unlocked because they didn t have a key. The project lasted tuesday-friday and I could no longer use my living room and kitchen WHICH I pay rent for but was told I couldn t be compensated for because they rent by bedspace? - The rest of the review in photos.. You can find my initial review on Yelp too.