Horrible customer service. I made an appointment f...

Horrible customer service. I made an appointment for a routine service. Arrived on time and the service girl who did the intake was unprofessional and basically was like a teenager at a fast food joint- rolling her eyes at me and being rude. After waiting an hour and a half for a service I was told would take an hour, I had to leave for a doctor's appointment and was told the service was NOT EVEN STARTED on my car after I had an appointment and had been WAITING an hour and half. No one came to update me. Rude staff, unprofessional, what is the point of making an appointment. They finally got the service done- who knows if they actually even did it because my service notification keeps going of on my dash.