Hotel itself is very nice! Comfortable rooms and ...

Hotel itself is very nice! Comfortable rooms and great service! However, beware the bell man service!!!! They "lost/misplaced" my daughter's luggage, and it was left in Chicago. Then, they tried to blame it on me, and told me I had to pay for it to be shipped to my house. That will be the LAST time I ever use a bell man service at any hotel. Lesson learned.