K
Katharine Foley Review of Genz-Ryan
We had them come out to the town home we rent out ...
We had them come out to the town home we rent out to look at the air conditioner that was not working. Upon inspection of the utility room the technician claimed the water heater was leaking and gave us a quote of $2500 to replace it. Just a week prior we had been there to do some other fixes and had looked in the utility room and had not seen any leak. A second opinion confirmed that there was no issue with the water heater. We wonder now if the issue with the air conditioner was accurate and if we were overcharged on that repair. We are very disappointed with the service we received.
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